Studio Guest

apple vacation insurance?

My wife has just came down with ulcerative coloitis and can't make the trip. I cancelled the trip and want my money back. Apple vacation will only give me a voucher good for a year. I explanied to them that she doesn't want to travel at all. They still won't give me my money. Any help would be appreciated.

Public Comments

1. Sorry, I'm sure there was something in the fine print when you booked the trip as to their policies.
2. It depends on the type of travel package you had. From their terms: "When a cancellation is made during a penalty period for any charter or land only booking, your cancellation penalty will be refunded in Apple Vacations’ travel certificates (redeemable through the original booking agency), with the balance of the refund made in the original form of payment. For scheduled air vacation packages, refunds will be in the original form of payment (cash or credit card credit). Any applicable scheduled airline imposed penalties/fees and the “AV-OK” premium will be deducted from your cash or credit card refund. For charter and “land only bookings,” the cancellation penalty will be refunded in cash or credit card credit only in the event of the traveler’s death prior to departure."